Our Leadership

With over 15 years of experience in the medical transport industry, Simon leads a team of 135 dedicated professionals committed to safely transporting patients around the globe. As CEO, he prioritizes building and maintaining strong relationships with clients, stakeholders, and providers through transparency, integrity, and a commitment to exceeding expectations. Throughout his career, Simon has forged strategic partnerships and strong alliances that have helped grow the organization into a global industry leader. Under his guidance—supported by a leadership team with more than 30 years of combined experience—LIFESUPPORT continues to provide ground ambulance, air ambulance, and commercial medical escort services worldwide. With an unwavering focus on safety, critical thinking, and positive patient outcomes, LIFESUPPORT remains dedicated to delivering exceptional care and reliable transport solutions across the globe.

Allen Bordeleau is a proven professional with over 40 years of business experience, known for strategic thinking, operational excellence, and delivering measurable results. As LIFESUPPORT’s former Chief Executive Officer, Allen has led the company’s modernization and development since joining the team in late 2024, positioning the company for future growth and expansion through building high-performing teams, cultivating strong business relationships, and driving innovation. Now serving as Chief Strategy Officer, he continues to guide the leadership team as LIFESUPPORT grows and evolves. Prior to joining LIFESUPPORT, Allen held senior executive roles with Pattison Food Group, including Senior Vice President, Operations; Executive Vice President, People; and Executive Vice President, Corporate Development. Allen also served as Chair of BC Children's Miracle Weekend in support of BC Children's Hospital, helping advance world-class health care for children across British Columbia.

Patrick leads Sales and Business Development at LIFESUPPORT, driving client growth and supporting healthcare organizations, assistance companies, government entities, and self-funded individuals with complex medical repatriation needs. A seasoned Health Insurance and Travel Assistance professional, he previously held Vice President roles at Allianz Partners, Zurich WTP, and RBC Insurance before joining LIFESUPPORT in 2019.

Lisa joined LIFESUPPORT in May 2021 as part of the finance team. With her strong background in finance and administration and dedication to the LIFESUPPORT’s growth she earned a position as Director of Business Administration in June of 2023 and was promoted to Director of Corporate Services in January 2025. In 2026, Lisa stepped into the role of Director of Client Services to assist in the development and growth of LIFESUPPORT’s private pay services. Lisa also oversees the IT, Marketing and Administration of the company. Lisa is recognized for embracing new challenges with confidence and bringing a positive, solutions-focused energy to everything she does.

Sandy joined the LIFESUPPORT team in 2025 where she oversees all aspects of finance and accounting, ensuring every decision is supported by reliable data and a sound financial strategy. She thrives on translating complex financial data into strategic insights that drive confident, well-informed leadership decisions.

Dr. Rozwadowski oversees our entire medical operation. He is a practicing Anasthetist and has worked around the world in Canada, Australia, Saudi Arabia, and the UAE. Marek is also an auditor for EURAMI, the industry accreditation body.

Dr. Karen Keats is a specialist in Emergency Medicine, certified by the Royal College of Physicians and Surgeons of Canada (FRCPC) and the American Board of Emergency Medicine (ABEM). She holds a fellowship in Diving and Hyperbaric Medicine (UHMS), along with advanced training in Aeromedical Retrieval and Transport (University of Otago) and Travel Medicine (International Society of Travel Medicine). A seasoned traveller, lifelong learner, and committed global citizen, Dr. Keats focuses her practice on international medical repatriations. She brings together clinical experience, operational insights, and a global perspective to deliver safe, high-quality care wherever it is needed around the world.

Marcie leads all clinical operations for LIFESUPPORT, bringing more than 20 years of emergency nursing experience to the organization. Since joining LIFESUPPORT in 2016, Marcie has played a key role in shaping our clinical standards and ensuring exceptional patient care across all missions. Marcie remains actively involved in flight operations to uphold the highest standards of patient care.

Francine joined the organization 17 years ago as a Critical Care Flight Nurse and has served in the role of Clinical Nurse Educator and Quality Assurance lead for the past 13 years. Francine brings a strong passion for education, quality, and professional development. Francine values every opportunity to fly alongside and mentor new staff. Francine is committed to support individualized learning to foster successful and sustainable flight careers.