Testimonials

I just wanted to say thank you very much for all your help in getting my mom overseas and for the quick and professional manner. It made the world of a difference. Thank you for everything!

Thank you Simon and Sheila for getting my brother back home safe and sound. Lifesupport Air Medical Services did a fabulous professional job. I would highly recommend this service!

You sent a wonderful nurse, Lisa, to escort me and my husband home from Dubai. I will be eternally grateful for this. Also, your medical team back here were so reassuring to us and were available to help whenever we rang. They rang us and kept us informed at all time, also guided us as to what we needed to do regarding my treatment in Dubai. Knowing experts were only a phone call away was very comforting, for this we want to say thank you to all your staff.

On Wednesday, April 24 my husband, Bud (Roy) suffered a severe stroke while we were vacationing on Maui.  I contacted our travel insurance company, Allianz Global Assistance and within days they informed me that I would have a nurse to accompany us from bed to bed to get us home.  Marie Jones was assigned to us and I met Marie in the hospital elevator when she arrived to do a medical assessment  on Bud before flying to Kelowna that night.  From the moment I met her I knew that my worries were over and my anxiety level dropped immediately.  

I cannot express how wonderful Marie treated us both professionally and personally.  Our flight schedule home was not ideal as we flew from Maui, to Seattle, to Vancouver to Kelowna  This schedule would have been a nightmare for me if not for Marie’s experience.  The way she looked after our luggage, our airport assistants, boarding passes, seat assignments….and on and on… was exceptional.

Marie’s personality is ideal for the job that she does.  During flight delays and time spent at all the airports we had a lot of time to chat and to kind of get to know each other.  We shared a lot of laughs and the mood was light.  Marie spent extra time with us when we arrived in Kelowna as the hospital was not ready for us.  She didn’t leave until she knew that we were being looked after.

I cannot express our gratitude enough. She is truly a remarkable lady/nurse.  

We used their services during a very stressful event. Life or death matter. Simon was incredible, compassionate and knowledgeable. He went out of his way to find things out and explain things. Many calls to keep us informed and reassure us. Above and Beyond! I hope you will never need this service but rest assured -that if you do it will be handled professionally and give you peace of mind.